Contact us by telephone or email with details of your specific requirements to include if your property transaction is leasehold or freehold, sale or purchase or both, and if you require a mortgage and any preferred timescale
We will give you a clear estimate of costs and details of payments due to third parties (disbursements) to assist you with your financial arrangements.
*If you require a mortgage you will make a mortgage application either through a broker or direct with the bank or building society.
To start the process if you wish to proceed you will need to complete our initial paperwork and this will include carrying out the ID formalities and paying monies on account which will be credited to you in our final Cash Statement at the end of the transaction. This will enable us to obtain copies of your title to prepare draft contract papers on your sale and these monies will be held on account so that we can carry out the searches on a purchase.
On a Sale there will be forms to fill in and these will be sent to you with our initial paperwork so that you can tell us about the property you are selling with details and supporting paperwork of any alterations you may have carried out. You will be asked to fill out a fittings and contents form which will be attached to the contract.
On your purchase once we have received the contract papers from your seller’s solicitors we will raise our enquiries and ask you to send to us a copy of your survey report.
Once all the legal enquiries have been completed, the search results are received and you have a satisfactory written mortgage offer and you are satisfied with your survey report and all enquiries have been dealt with then we will send the contract to you for signature and it will be at this point your deposit will be payable.
To exchange contracts we will need to be holding your signed contract, be in receipt of your deposit funds and the completion date (your moving date) will need to be agreed with all parties. The Completion Date is a term of the Contract and is the date on which the completion monies are sent to the seller’s solicitors and upon receipt, the keys will be released, and you will be able to collect these from the estate agents on the day of completion. Contractual completion is usually at 2 pm.
As a seller, you will need to vacate the property by the contractual completion time. We usually say to aim to clear the property of all people and possessions by 12 noon, in order to avoid any complications on the Completion Date.
We are committed to providing high quality legal advice and client care. However, if you are unhappy with any aspect of the service you receive or about the bill, you can contact us by telephone or by post. Once we have received your complaint we will contact you within 7 days to explain how it will be investigated. Our regulator provides the following information on their website, which includes a link to the Legal Ombudsman:
Reporting Problems to the CLC
Excellent, efficient service. Regular communication, couldn’t ask for a better service
Very helpful and made our move nice and easy
A smooth transaction handled with professionalism and care
We have been so impressed with your service, professionalism, the speed of response and humour. Catherine honestly kept us sane throughout the process. We can't thank you enough for getting us into our new home before Christmas at very short notice. You're miracle workers
This was my fourth house purchase (third sale), and the conveyancing was considerably more straightforward than on previous occasions, despite arguably being a more considerably complicated transaction. The team were incredibly professional, organised, calm and efficient. I will recommend them far and wide!
You have all made the process of selling, then buying, a house so free of stress as I knew I could trust you all. This is all the more impressive as I have been living in South Wales so all contact has been by phone, email and post. You have made it all straightforward. I am so very grateful for your calm professionalism.
Amanda and the team were always responsive and dealt with matters in a timely manner - this was particularly noticeable compared to the lawyers on the other side. We couldn’t have asked for better service
Catherine and the team were excellent throughout. Keeping us up to date, chasing people that needed chasing (including me!) and getting things done extremely quickly when needed
Our primary concern is the wellbeing of our loved ones, and that of our staff and customers, and we sincerely hope you are safe and well. We have been preparing our business to ensure we can continue to provide our service during the Covid-19 outbreak.
Whilst our office is currently closed to the public, we are working remotely to progress transactions and take on new matters where possible.
You can continue to contact us via the usual phone number and email addresses and we are aiming to continue to serve our clients with the minimum of disruption to levels of service. We are following the government guidance in relation to home moving which can be found here. We really appreciate all flexibility and understanding during this unprecedented time.
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